Consider these statements. (i) Biases only affect clients, not professional advisers. (ii) Heuristics are mental shortcuts that can be useful but can also lead to systematic errors.
Statement (ii) is true: heuristics speed decisions but can produce predictable errors (Kahneman 2012; Plous 1993, on ASIC's Exam preparation guidance v6.0 reading list). Statement (i) is false: ASIC's curriculum expressly requires candidates to analyse individual biases and their influence on decision making and on financial advice, which includes advisers' own biases.
The exam tests advisers' own biases, not only clients'.
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