Oliver, 41, who is legally blind, has received an A$400,000 TPD payout after a workplace injury and asks his adviser, Renee, how to invest it. Standard 4 of the Code says Renee may act for a client 'only with the client's free, prior and informed consent'. Which adjustment BEST helps Renee meet Standard 4?
Informed consent under Standard 4 of the Financial Planners and Advisers Code of Ethics 2019 needs Oliver to understand what he is agreeing to, which also supports Standard 5. Accessible formats (large print, screen-reader compatible files or audio) and time to review respect his independence and give him the same information as any client. Talking him through the SOA helps, but he cannot later check what he has agreed to, so recording his agreement adds little. A trusted relative reading it to him shares his financial details and depends on someone else. A large-print summary is accessible, but it cannot replace the SOA, which is required for personal advice to a retail client (Corporations Act 2001 s946A, compilation 19 Sep 2026).
Accessibility supports understanding without removing legal requirements.
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